Contact
Send the question to the right place.
MottoFox handles editorial and brand questions. Fourthwall handles order records, production, shipping and returns.
Editorial corrections and general questions
Email hello@mottofox.comfor factual corrections, image or attribution questions, partnership inquiries and general feedback about MottoFox.
For a correction, include the page URL, the sentence or image in question and a reliable source when one is available. Do not send payment details, passwords or other sensitive information by email.
Existing orders, delivery and returns
Product checkout and fulfillment take place through Fourthwall. Fourthwall support can access the order information needed to help with production, tracking, delivery, damaged items and return eligibility.
Before sending a message
- Include the order number only in the secure Fourthwall support form.
- Check the exact product page for current sizing and product details.
- Use the Returns & FAQ page for the current fulfillment policy.
- Allow enough detail for the team to reproduce an editorial issue.